Difference between revisions of "ICT"

Revision as of 14:53, 6 March 2013

Job description

• to keep computer equipment, infrastructure and software operational
• to make it functioning in an efficient way
• to give support to users

Priorities

• 1 - servers / workstations
• 2 - software
• 3 - hardware
• 4 - file back ups (incl. ShipConstructor)
• 5 - internet
• 6 - mail system
• 7 - alarm system
• 8 - electric system (incl. UPS, documentation, procedure for power failure)
• 9 - phone system (1 person answers incoming calls and can transfer to any any other colleague)
• 10 - music server
• 11 - to document ICT environment of Navyk
• 12 - CRC services (maintenance, internet, back ups, contract)
• 13 - Navyk-I (back up, software update, maintenance)
• 14 - ERP (hours, invoices, finances, licenses, depreciation, personel)
• 15 - website (technical implementation)
• application manager for:
  • AutoCAD - installation, profiles
  • ShipConstructor - database + back ups
  • NX - database + back ups

Task list

SERVERS

• complete below listing and indicate for each server:
  • their function
  • how the back ups are performed

Windows server

• 15 CAL licenses (required 1 per WS)
• schedule automatic defragmentation:
  • every 2 months
  • on sunday
  • staff to be informed that working will not be possible on that day (Zimbra notification)

FTP server

• reinstall
• possibly split in near future to decrease impact of down time?

UPS

• to investigate desired capacity

server room

• bungee cord securing to the wall
• wall support for NAS

WORKSTATIONS

• add FTP settings KP
• schedule automatic defragmentation for the non SSD workstations
• cable conduits on floor
• desks - tie cables
• WS-1 - Marlena's profile is on D: and might not be automatic backed up, move back to C?
• schedule WS maintenance by CRC
• WS-George (i3) - add SSD drive

OTHER HARDWARE

• printers to shedule maintenance for CRC (dedusting, greasing, cleaning drum)
• camera - for users who collaborate with Jan van der Weide
• beamer - for presentations (what screen to use?)

USER RIGHTS

• user rights - make structure (administrator / power user / normal user) now we have several people who log in as administrator
• Ligia is logged in as administrator only for KP to appear as a male user in NX - SH will discuss this with KP

SOFTWARE

• make software policy for company and for users
• create a list of installed cracks (especially BSA software)
• anti virus
  • maximum 9 Windows Essential
  • other workstations with Avira (gives 2x per day an annoying pop up)
• monitor for installed software and hardware workstations
• monitor for software use - to track the usage of applications (useful ifno for purchase)
• LMTools - to make a batch file that would restart it daily (Tabo's request)

Zimbra

• back ups
• security: create/delete folders only by project leader or higher
• security: smartphones, if you loose phone and it is not protected then a stranger can access our Zimbra?
• profile Steven - adress book is not on alphabetical order
• notifier - does not notify for new mails in subfolders

AutoCAD

• remove undesired printers from list

ShipConstructor

• automatic backup databases?
• investigate how to restore db in case of hardware falure from remote backups (in comaboration with the designated App manager... Pending for Steven to designate someone)
• move all databases to db partition

NX

• Document on Navyki how to install NX and how to customize it (in comaboration with Gicu)
• Investigate how backups can be restord (In colaboration with NX users)

TELEPHONE

• phone central for:
  • transferring calls to other phones
  • registering missed calls
  • answering machine
• we do not like another adress book next to Zimbra

Skype

• user settings
  • 'contacts only'
  • avatar: Navyk logo
  • gender
  • office phone '+40 336 802 145'
  • e-mail 'name@navyk.com' (how to make this visible for 'contacts only'? - SH)
  • e-mail 'info@navyk.com' (how to make this visible for 'contacts only'? - SH)
  • country 'Romania'
  • city 'Galati'
  • website 'http://www.navyk.com'
  • language 'English'
• investigate calling with Skype subscription
• for general use (create a Skype profile for use on a non used WS?)

ERP

• maintenance / updates

Navyk-I

• maintenance / updates
• introduce / establish levels of user rights (administrator / power user / normal user)

security

• KP 'tunnel' for accessing each other licenses gives access to complete server?
• password manager
• policy

files

• copy 2007 projects back to server
• make hardcopy projects 2009 BUT first copy the mail to the prjects

new users

• create the following accounts:
  • mail
  • Skype
  • ERP
  • Wiki Projects
• add the mail account to (Zimbra):
  • Navyk adressbook
  • 'staff' distributionlist

ALARM

• activation - indicate with light visible on a camera (remote verification)
• camaras are unaccessible from phone
• improve back up search
• power failure procedure (mobile call)
• remote back ups
• server room temperature - blinking light visible on camera (remote verification)
• write procedure in Navyk-I, including maintenance / testing schedule (incl. smoketest) - add codes to user profiles?