Difference between revisions of "ICT"

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*7 - alarm system
 
*7 - alarm system
 
*8 - electric system (incl. UPS, documentation, procedure for power failure)
 
*8 - electric system (incl. UPS, documentation, procedure for power failure)
−
*9 - phone system (1 person answers incoming calls and can transfer to any any other colleague)
+
*9 - phone system
−
*10 - music server
+
*10 - to document ICT environment of Navyk
−
*11 - to document ICT environment of Navyk
+
*11 - CRC services (maintenance, internet, back ups, contract)
−
*12 - CRC services (maintenance, internet, back ups, contract)
+
*12 - Navyk-I (back up, software update, maintenance)
−
*13 - Navyk-I (back up, software update, maintenance)
+
*13 - ERP (hours, invoices, finances, licenses, depreciation, personel)
−
*14 - ERP (hours, invoices, finances, licenses, depreciation, personel)
+
*14 - website (technical implementation)
−
*15 - website (technical implementation)
 
 
*application manager for:
 
*application manager for:
 
**AutoCAD - installation, profiles
 
**AutoCAD - installation, profiles
Line 26: Line 25:
 
**NX - database + back ups
 
**NX - database + back ups
  
 +
== MAINTENANCE ==
 +
To be scheduled in calendar
 +
*manual defragmentation of Windows Server
 +
*manual defragmentation of non SSD workstations
 +
*software updates when and where? (for example Filezilla and PDF Creator)
 +
*printers maintenance for CRC (dedusting, greasing, cleaning drum)
 +
*FTP password change every year
  
 
== SERVERS ==
 
== SERVERS ==
−
*Bogdan, please complete below listing and indicate for each server:
 
−
**their function
 
−
**how the back ups are performed
 
  
 
=== Windows server ===
 
=== Windows server ===
−
*currently 15 CAL licenses (required 1 per WS) - '''do we already need to buy a new package?'''
+
*currently 15 CAL licenses (required 1 per WS) - alomst reaching the limit, pending on planning of growth and new server if we will extend the current CAL
−
*schedule automatic defragmentation:
 
−
**every 2 months
 
−
**on sunday
 
−
**staff to be informed that working will not be possible on that day (Zimbra notification)
 
−
 
 
−
=== FTP server ===
 
−
*reinstall
 
−
*possibly split in near future to decrease impact of down time?
 
−
 
 
−
=== UPS ===
 
−
*to investigate desired capacity
 
−
 
 
−
=== server room ===
 
−
*bungee cord securing to the wall
 
−
*wall support for NAS
 
−
 
 
  
 
== WORKSTATIONS ==
 
== WORKSTATIONS ==
−
*recovery disk
+
*recovery disk (images) for NX stations?
−
*schedule automatic defragmentation for the non SSD workstations
+
*XP stations will not be upgraded despite that MS stopped support (not worth it)
−
*cable conduits on floor
+
*make roaming profiles for:
−
*desks - tie cables
+
**user1
−
*WS-1 - Marlena's profile is on D: and might not be automatic backed up, move back to C?
+
**user2
−
*schedule WS maintenance by CRC
 
−
 
 
−
=== new users ===
 
−
*create the following accounts:
 
−
**mail
 
−
**Skype
 
−
**ERP
 
−
**Wiki Projects
 
−
*add the mail account to (Zimbra):
 
−
**Navyk adressbook
 
−
**'staff' distributionlist
 
  
 
== OTHER HARDWARE ==
 
== OTHER HARDWARE ==
−
*printers to schedule maintenance for CRC (dedusting, greasing, cleaning drum)
+
*webcam - to test at least for users who collaborate with Jan van der Weide (Steven, Tiberiu, George)
−
*camera - for users who collaborate with Jan van der Weide
+
*beamer - for presentations (what screen to use?) '''- to be discussed'''
−
*beamer - for presentations (what screen to use?)
 
  
 
=== BACK UPS ===
 
=== BACK UPS ===
−
*copy 2007 projects back to server
+
*make hardcopy projects up to 2009
−
*make hardcopy projects 2009 BUT first copy the mail to the prjects
 
−
 
 
  
 
== USER RIGHTS ==
 
== USER RIGHTS ==
−
*user rights - make structure (administrator / power user / normal user) now we have several people who log in as administrator
+
*user rights - make structure (administrator / power user / normal user) now we have several people who log in as administrator '''- only NX people and Ovidiu have admin rights on their workstations'''
−
*Ligia is logged in as administrator only for KP to appear as a male user in NX - SH will discuss this with KP
+
*Ligia is logged in as administrator only for KP to appear as a male user in NX '''SH will discuss this with Tabo'''
−
 
 
  
 
== SOFTWARE ==
 
== SOFTWARE ==
−
*make software policy for company and for users
 
−
*create a list of installed cracks (especially BSA software)
 
 
*anti virus
 
*anti virus
−
**maximum 9 Windows Essential  
+
**maximum 9 Windows Essential '''- done'''
−
**other workstations with Avira (gives 2x per day an annoying pop up)
+
**other workstations with Avira '''- done'''
−
*monitor for installed software and hardware workstations
+
*monitor for software use - to track the usage of applications (useful ifno for purchase) '''- work in progress'''
−
*monitor for software use - to track the usage of applications (useful ifno for purchase)
 
−
*LMTools - to make a batch file that would restart it daily (Tabo's request)
 
  
 
=== Zimbra ===
 
=== Zimbra ===
 
*application manager - Bogdan
 
*application manager - Bogdan
−
*back ups
 
−
*security: create/delete folders only by project leader or higher
 
−
*security: smartphones, if you loose phone and it is not protected then a stranger can access our Zimbra?
 
−
*profile Steven - adress book is not on alphabetical order
 
−
*notifier - does not notify for new mails in subfolders
 
  
 
=== [[ERP]] ===
 
=== [[ERP]] ===
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*application manager - Bogdan
 
*application manager - Bogdan
 
*maintenance / updates
 
*maintenance / updates
−
*introduce / establish levels of user rights (administrator / power user / normal user)
 
  
 
=== AutoCAD ===
 
=== AutoCAD ===
 
*application manager - tbd
 
*application manager - tbd
−
*remove undesired printers from list
 
  
 
=== ShipConstructor ===
 
=== ShipConstructor ===
 
*application manager - tbd
 
*application manager - tbd
−
*automatic backup databases?
 
 
*investigate how to restore db in case of hardware falure from remote backups (in comaboration with the designated App manager... Pending for Steven to designate someone)
 
*investigate how to restore db in case of hardware falure from remote backups (in comaboration with the designated App manager... Pending for Steven to designate someone)
−
*move all databases to db partition
 
  
 
=== Siemens NX ===
 
=== Siemens NX ===
Line 127: Line 86:
  
 
=== Other ===
 
=== Other ===
−
*index for 3D model library
+
*indexes for 3D model library '''- to be done'''
 
**idea is to add tags to file name (for example: supplier, article group, article code, visualization/engineering)
 
**idea is to add tags to file name (for example: supplier, article group, article code, visualization/engineering)
 
**for:
 
**for:
Line 133: Line 92:
 
***ShipConstructor
 
***ShipConstructor
 
***Siemens NXS
 
***Siemens NXS
−
*index for image library
+
*index for image library similar as for 3D model library '''- to be done'''
−
**idea is to add tags to file name (for example: interior, classic, rendering)
 
−
 
 
  
 
== TELEPHONE ==
 
== TELEPHONE ==
−
*phone central for:
+
*phone central for: '''- done research'''
−
**transferring calls to other phones
+
**transferring calls to 'internal headsets'
 +
**transferring calls to external phones (for example to my mobile phone)
 +
**'internal headsets' to be able to make calls to landlines
 
**registering missed calls
 
**registering missed calls
 
**answering machine
 
**answering machine
 +
**Sabina to be able to see which 'internal headset' uses a landline
 +
**'internal headset' to dial by clicking Zimbra phone number ?
 +
 
*we do not like another adress book next to Zimbra
 
*we do not like another adress book next to Zimbra
 +
*when call is transferred to headset we need an acoustic signal too (in case your eyes are not at the monitor)
  
 
=== Skype ===
 
=== Skype ===
Line 156: Line 119:
 
**website 'http://www.navyk.com'
 
**website 'http://www.navyk.com'
 
**language 'English'
 
**language 'English'
−
*investigate calling with Skype subscription
 
−
*for general use (create a Skype profile for use on a non used WS?)
 
−
 
  
 
== SECURITY ==
 
== SECURITY ==
−
*KP 'tunnel' for accessing each other licenses gives access to complete server?
+
*establish company wide policy and levels of user rights
 +
**ERP
 +
**Zimbra
 +
***smartphones, if you loose phone and it is not protected then a stranger can access Zimbra (unless Bogdan is notified about the compromised device)
 +
**FTP
 +
***change client passwords every year
 +
**Dokuwiki
 +
**more?
 
*password manager
 
*password manager
−
*policy
 
−
*FTP
 
−
*Zimbra
 
  
 
== ALARM ==
 
== ALARM ==
−
*activation - indicate with light visible on a camera (remote verification)
+
*activation - indicate with light visible on a camera (remote verification) '''- will investigate if it's possible'''
−
*camaras are unaccessible from phone
+
*remote back ups '''- not possible automatically'''
−
*improve back up search
+
*server room temperature - blinking light visible on camera (remote verification) '''- work in progress'''
−
*power failure procedure (mobile call)
+
*write procedure in Navyk-I, including maintenance / testing schedule (incl. smoketest) - add codes to user profiles? '''- to be done'''
−
*remote back ups
+
*add Yankee contact details to Zimbra '''- done'''
−
*server room temperature - blinking light visible on camera (remote verification)
+
*acoustic alarm > activated in 10 seconds after the alarm is tripped'''
−
*write procedure in Navyk-I, including maintenance / testing schedule (incl. smoketest) - add codes to user profiles?  
 
  
 
== OTHER ==
 
== OTHER ==
Line 180: Line 143:
 
**batteries
 
**batteries
 
**cartridges
 
**cartridges
 +
**stuff
 +
  
 
[[Category: Tasks]]
 
[[Category: Tasks]]

Latest revision as of 12:26, 25 April 2016

Job description[edit]

  • to keep computer equipment, infrastructure and software operational
  • to make it functioning in an efficient way
  • to give support to users


Priorities[edit]

  • 1 - servers / workstations
  • 2 - software
  • 3 - hardware
  • 4 - file back ups (incl. ShipConstructor)
  • 5 - internet
  • 6 - mail system
  • 7 - alarm system
  • 8 - electric system (incl. UPS, documentation, procedure for power failure)
  • 9 - phone system
  • 10 - to document ICT environment of Navyk
  • 11 - CRC services (maintenance, internet, back ups, contract)
  • 12 - Navyk-I (back up, software update, maintenance)
  • 13 - ERP (hours, invoices, finances, licenses, depreciation, personel)
  • 14 - website (technical implementation)
  • application manager for:
    • AutoCAD - installation, profiles
    • ShipConstructor - database + back ups
    • NX - database + back ups

MAINTENANCE[edit]

To be scheduled in calendar

  • manual defragmentation of Windows Server
  • manual defragmentation of non SSD workstations
  • software updates when and where? (for example Filezilla and PDF Creator)
  • printers maintenance for CRC (dedusting, greasing, cleaning drum)
  • FTP password change every year

SERVERS[edit]

Windows server[edit]

  • currently 15 CAL licenses (required 1 per WS) - alomst reaching the limit, pending on planning of growth and new server if we will extend the current CAL

WORKSTATIONS[edit]

  • recovery disk (images) for NX stations?
  • XP stations will not be upgraded despite that MS stopped support (not worth it)
  • make roaming profiles for:
    • user1
    • user2

OTHER HARDWARE[edit]

  • webcam - to test at least for users who collaborate with Jan van der Weide (Steven, Tiberiu, George)
  • beamer - for presentations (what screen to use?) - to be discussed

BACK UPS[edit]

  • make hardcopy projects up to 2009

USER RIGHTS[edit]

  • user rights - make structure (administrator / power user / normal user) now we have several people who log in as administrator - only NX people and Ovidiu have admin rights on their workstations
  • Ligia is logged in as administrator only for KP to appear as a male user in NX SH will discuss this with Tabo

SOFTWARE[edit]

  • anti virus
    • maximum 9 Windows Essential - done
    • other workstations with Avira - done
  • monitor for software use - to track the usage of applications (useful ifno for purchase) - work in progress

Zimbra[edit]

  • application manager - Bogdan

ERP[edit]

  • application manager - Bogdan
  • maintenance / updates

Navyk-I and Dokuwiki[edit]

  • application manager - Bogdan
  • maintenance / updates

AutoCAD[edit]

  • application manager - tbd

ShipConstructor[edit]

  • application manager - tbd
  • investigate how to restore db in case of hardware falure from remote backups (in comaboration with the designated App manager... Pending for Steven to designate someone)

Siemens NX[edit]

  • application manager - tbd
  • Document on Navyki how to install NX and how to customize it (in comaboration with Gicu)
  • Investigate how backups can be restord (In colaboration with NX users)

Other[edit]

  • indexes for 3D model library - to be done
    • idea is to add tags to file name (for example: supplier, article group, article code, visualization/engineering)
    • for:
      • Rhino
      • ShipConstructor
      • Siemens NXS
  • index for image library similar as for 3D model library - to be done

TELEPHONE[edit]

  • phone central for: - done research
    • transferring calls to 'internal headsets'
    • transferring calls to external phones (for example to my mobile phone)
    • 'internal headsets' to be able to make calls to landlines
    • registering missed calls
    • answering machine
    • Sabina to be able to see which 'internal headset' uses a landline
    • 'internal headset' to dial by clicking Zimbra phone number ?
  • we do not like another adress book next to Zimbra
  • when call is transferred to headset we need an acoustic signal too (in case your eyes are not at the monitor)

Skype[edit]

  • user settings
    • 'contacts only'
    • avatar: Navyk logo
    • gender
    • office phone '+40 336 802 145'
    • e-mail 'name@navyk.com' (how to make this visible for 'contacts only'? - SH)
    • e-mail 'info@navyk.com' (how to make this visible for 'contacts only'? - SH)
    • country 'Romania'
    • city 'Galati'
    • website 'http://www.navyk.com'
    • language 'English'

SECURITY[edit]

  • establish company wide policy and levels of user rights
    • ERP
    • Zimbra
      • smartphones, if you loose phone and it is not protected then a stranger can access Zimbra (unless Bogdan is notified about the compromised device)
    • FTP
      • change client passwords every year
    • Dokuwiki
    • more?
  • password manager

ALARM[edit]

  • activation - indicate with light visible on a camera (remote verification) - will investigate if it's possible
  • remote back ups - not possible automatically
  • server room temperature - blinking light visible on camera (remote verification) - work in progress
  • write procedure in Navyk-I, including maintenance / testing schedule (incl. smoketest) - add codes to user profiles? - to be done
  • add Yankee contact details to Zimbra - done
  • acoustic alarm > activated in 10 seconds after the alarm is tripped

OTHER[edit]

  • disposal of:
    • batteries
    • cartridges
    • stuff
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