Difference between revisions of "ShipConstructor"
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* [http://training.shipconstructor.com ShipConstructor Online Training Centre] | * [http://training.shipconstructor.com ShipConstructor Online Training Centre] | ||
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**password: 84618 | **password: 84618 | ||
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== Server == | == Server == | ||
Revision as of 16:53, 10 November 2010
Manuals
Digital
- ShipConstructor Manuals
- see \Home\Manuals\ShipConstructor
Paper
- ShipConstructor 2005 Structure & Nest
- ShipConstructor 2005 Hull
- ShipConstructor 2005 Manger & Administrator
- ShipConstructor 2008 Structure
- ShipConstructor 2008 Project Mangement
Training
- ShipConstructor Online Training Centre
- username: oltc_213
- password: 84618
Server
ShipConstructor is using the following databases:
- ShipConstructor 2005 projects: NAVYK-SERVER (SQL 2000)
- ShipConstructor 2008 projects: NAVYK-SERVER/SHIPCON (SQL 2005 Express Edition)
The version of the server is shown in the lower right corner of the Administrator window.
Updates
ShipConstructor software updates can be downloaded from ShipConstructor Updates. Administrator rights are required to install them. Updates must be installed on each workstation and on the server.
Support
Search the ShipConstructor Knowledge Base before requesting support. If you do not find the answer here then contact NDAR / ShipConstructor.
Note the following procedure regarding tech-support request procedures and communications in general:
1. in all technical communications, please always note:
- the version number of ShipConstructor, AutoCAD and Windows
- the language of AutoCAD and Windows
2. if your are reporting crashes and / or errors:
- report to SSI Support (support@ShipConstructor.com)
- but ALWAYS cc NDAR (ndar@ndar.com) and their training manager Arkadiy Zagorskiy (zagorskiy@marintech.ru)
- include screen copies of the error / crash message (if any). Note that you can copy / paste ShipConstructor error text from the error dialog directly
- make available or upload your database and relevant project files
3. in general, NDAR is our first line of support:
- questions are to be addressed to NDAR (ndar@ndar.com and zagorskiy@marintech.ru), not to support
