ICT

From NavykI
Revision as of 09:59, 15 January 2013 by 192.168.11.15 (talk) (Skype)

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Job description

  • to keep computer equipment, infrastructure and software operational
  • to make it functioning in an efficient way
  • to give support to users


Priorities

  • 1 - servers / workstations
  • 2 - software
  • 3 - hardware
  • 4 - file back ups (incl. ShipConstructor)
  • 5 - internet
  • 6 - mail system
  • 7 - alarm system
  • 8 - electric system (incl. UPS, documentation, procedure for power failure)
  • 9 - phone system (1 person answers incoming calls and can transfer to any any other colleague)
  • 10 - music server
  • 11 - to document ICT environment of Navyk
  • 12 - CRC services (maintenance, internet, back ups, contract)
  • 13 - Navyk-I (back up, software update, maintenance)
  • 14 - ERP (hours, invoices, finances, licenses, depreciation, personel)
  • 15 - website (technical implementation)
  • application manager for:
    • AutoCAD - installation, profiles
    • ShipConstructor - database + back ups
    • NX - database + back ups


Task list

servers and workstations

servers

  • bungee cord securing to the wall
  • schedule automatic defragmentation
  • CAL licenses? Now it is up to 15? Password and user?
  • FTP - reinstall
  • user rights - make structure (administrator / power user / normal user) now we have several people who log in as administrator

workstations

  • add FTP settings KP
  • add RAM where appropriate
  • schedule automatic defragmentation 2 months only for old WS
  • ideas for better tracking of software and hardware (maybe a sofware that makes it automatically from the server)
  • cable conduits on floor
  • desks - tie cables
  • WS student - switch WS from home with new small casing?
  • WS-1 - Marlena's profile is on D: and might not be automatic backed up, move back to C?
  • WS-5 + WS-11 - missing Windows license label (WS-5 label is at casing at home?)
  • WS-9 - remove Windows label and put it at new server casing
  • schedule WS maintenance by CRC
  • Ideas for using old WS or for upgrading to still keep them alive
  • install Zimbra mail notifier

hardware

  • printers to shedule maintenance for CRC (dedusting, greasing, cleaning drum)
  • UPS - to investigate desired capacity
  • headset for every workstation OR for every user?
  • camera - for users who collaborate with Jan van der Weide

software

  • make software policy for company and for users
  • anti virus - install Avira at 9 + WS's?
  • power back up - install APC Power Chute Control
  • LMTools - to make a batch file that would restart it daily (Tabo's request)

Zimbra

  • back ups
  • security: create/delete folders only by project leader or higher
  • profile Steven - adress book is not on alphabetical order
  • notifier - does not notify for new mails in subfolders

telephone

Skype

  • user settings
    • 'contacts only'
    • avatar: Navyk logo
    • gender
    • office phone '+40 336 802 145'
    • e-mail 'name@navyk.com'
    • e-mail 'info@navyk.com'
    • country 'Romania'
    • city 'Galati'
    • website 'http://www.navyk.com'
    • language 'English'
  • investigate calling with Skype subscription
  • phone central for transferring calls to other phones (my mobile), registering missed calls and an answering machine
  • for general use (create a Skype profile for use on a non used WS?)

ERP

  • maintenance / updates

Navyk-I

  • maintenance / updates
  • introduce / establish levels of user rights (administrator / power user / normal user)

security

  • KP 'tunnel' for accessing each other licenses gives access to complete server?
  • password manager
  • policy

files

  • copy 2007 projects back to server
  • make hardcopy projects 2009 BUT first copy the mail to the prjects

alarm

  • activation - indicate with light visible on a camera (remote verification)
  • camaras are unaccessible from phone
  • improve back up search
  • power failure procedure (mobile call)
  • remote back ups
  • server room temperature - blinking light visible on camera (remote verification)
  • write procedure in Navyk-I, including maintenance / testing schedule (incl. smoketest) - add codes to user profiles?

AutoCAD

  • remove undesired printers from list

ShipConstructor

  • automatic backup databases?
  • investigate how to restore db in case of hardware falure from remote backups (in comaboration with the designated App manager... Pending for Steven to designate someone)
  • move all databases to db partition

NX

  • Document on Navyki how to install NX and how to customize it (in comaboration with Gicu)
  • Investigate how backups can be restord (In colaboration with NX users)