ICT

Job description

• to keep computer equipment, infrastructure and software operational
• to make it functioning in an efficient way
• to give support to users

Priorities

• 1 - servers / workstations
• 2 - software
• 3 - hardware
• 4 - file back ups (incl. ShipConstructor)
• 5 - internet
• 6 - mail system
• 7 - alarm system
• 8 - electric system (incl. UPS, documentation, procedure for power failure)
• 9 - phone system (1 person answers incoming calls and can transfer to any any other colleague)
• 10 - music server
• 11 - to document ICT environment of Navyk
• 12 - CRC services (maintenance, internet, back ups, contract)
• 13 - Navyk-I (back up, software update, maintenance)
• 14 - ERP (hours, invoices, finances, licenses, depreciation, personel)
• 15 - website (technical implementation)
• application manager for:
  • AutoCAD - installation, profiles
  • ShipConstructor - database + back ups
  • NX - database + back ups

MAINTENANCE

• schedule in calendar manual maintenance
• updates when and where? (for example Filezilla and PDF Creator)

SERVERS

Windows server

• currently 15 CAL licenses (required 1 per WS) - do we already need to buy a new package? - if we grow past this point, yes we do
• schedule automatic defragmentation: - not advisable to do unattended defrags. I'm doing them manually off-hours
  • every 2 months
  • on sunday
  • staff to be informed that working will not be possible on that day (Zimbra notification)

WORKSTATIONS

• recovery disk - not worth it. might do images of the NX workstations only
• schedule automatic defragmentation for the non SSD workstations - automatic not possible. scheduling manual defrag twice a year
• upgrade XP stations (MS will stop support this year?) - not worth it
• WS-1 - Marlena's profile is on D: and might not be automatic backed up, move back to C? - done
  • user1
  • user2

OTHER HARDWARE

• printers to schedule maintenance for CRC (dedusting, greasing, cleaning drum) - to be done
• webcam - at least for users who collaborate with Jan van der Weide - still needed?
• beamer - for presentations (what screen to use?) - to be discussed

BACK UPS

• make hardcopy projects 2009 BUT first copy the mail to the prjects - to be done

USER RIGHTS

• user rights - make structure (administrator / power user / normal user) now we have several people who log in as administrator - only NX people and Ovidiu have admin rights on their workstations
• Ligia is logged in as administrator only for KP to appear as a male user in NX - SH will discuss this with KP

SOFTWARE

• make software policy for company and for users - to be done
• create a list of installed cracks (especially BSA software) - done
• anti virus
  • maximum 9 Windows Essential - done
  • other workstations with Avira (gives 2x per day an annoying pop up) - can't do anything about that
• monitor for installed software and hardware workstations - tried it. not really feasible (slows WS too much). done hardware inventory and users can't install software
• monitor for software use - to track the usage of applications (useful ifno for purchase) - work in progress

Zimbra

• application manager - Bogdan

ERP

• application manager - Bogdan
• maintenance / updates

Navyk-I and Dokuwiki

• application manager - Bogdan
• maintenance / updates
• introduce / establish levels of user rights (administrator / power user / normal user) - done

AutoCAD

• application manager - tbd
• remove undesired printers from list - the list is all system printers plus some built-in converters. it's not user configurable

ShipConstructor

• application manager - tbd
• automatic backup databases? - done
• investigate how to restore db in case of hardware falure from remote backups (in comaboration with the designated App manager... Pending for Steven to designate someone)
• move all databases to db partition - only SC2005 are not on that partition

Siemens NX

• application manager - tbd
• Document on Navyki how to install NX and how to customize it (in comaboration with Gicu)
• Investigate how backups can be restord (In colaboration with NX users)

Other

• planning application, similar to Microsoft Project - installed dotProject
• index for 3D model library - to be done
  • idea is to add tags to file name (for example: supplier, article group, article code, visualization/engineering)
  • for:
    • Rhino
    • ShipConstructor
    • Siemens NXS
• index for image library - to be done
  • idea is to add tags to file name (for example: interior, classic, rendering)
• CRACK control
  • which applications connect to the internet? - pretty much every application

TELEPHONE

• phone central for: - done research
  • transferring calls to other phones
  • registering missed calls
  • answering machine
• we do not like another adress book next to Zimbra

Skype

• user settings
  • 'contacts only'
  • avatar: Navyk logo
  • gender
  • office phone '+40 336 802 145'
  • e-mail 'name@navyk.com' (how to make this visible for 'contacts only'? - SH)
  • e-mail 'info@navyk.com' (how to make this visible for 'contacts only'? - SH)
  • country 'Romania'
  • city 'Galati'
  • website 'http://www.navyk.com'
  • language 'English'
• investigate calling with Skype subscription - all users would need a separate subscription
• for general use (create a Skype profile for use on a non used WS?)

SECURITY

• KP 'tunnel' for accessing each other licenses gives access to complete server? - No
• password manager
• policy
  • FTP
    • change client passwords every year? (like KP did for 2014) - can do
  • Zimbra
    • create/delete folders only by project leader or higher?
    • do we want everyone (including students) to be able to read our offers (and it's correspondence?) - to be discussed
    • smartphones, if you loose phone and it is not protected then a stranger can access our Zimbra? - yes, unless I'm notified about the compromised device

ALARM

• activation - indicate with light visible on a camera (remote verification) - will investigate if it's possible
• cameras are unaccessible from phone - yes they are
• improve back up search - can't really do anything about it
• power failure procedure (mobile call) - tested
• remote back ups - not possible automatically
• server room temperature - blinking light visible on camera (remote verification) - work in progress
• write procedure in Navyk-I, including maintenance / testing schedule (incl. smoketest) - add codes to user profiles? - to be done
• add Yankee contact details to Zimbra - done
• when the acoustic alarm is activated? - 10 seconds after the alarm was tripped

OTHER

• disposal of:
  • batteries
  • cartridges