ICT

From NavykI
Jump to: navigation, search

Job description

  • to keep computer equipment, infrastructure and software operational
  • to make it functioning in an efficient way
  • to give support to users


Priorities

  • 1 - servers / workstations
  • 2 - software
  • 3 - hardware
  • 4 - file back ups (incl. ShipConstructor)
  • 5 - internet
  • 6 - mail system
  • 7 - alarm system
  • 8 - electric system (incl. UPS, documentation, procedure for power failure)
  • 9 - phone system
  • 10 - to document ICT environment of Navyk
  • 11 - CRC services (maintenance, internet, back ups, contract)
  • 12 - Navyk-I (back up, software update, maintenance)
  • 13 - ERP (hours, invoices, finances, licenses, depreciation, personel)
  • 14 - website (technical implementation)
  • application manager for:
    • AutoCAD - installation, profiles
    • ShipConstructor - database + back ups
    • NX - database + back ups

MAINTENANCE

To be scheduled in calendar

  • manual defragmentation of Windows Server
  • manual defragmentation of non SSD workstations
  • software updates when and where? (for example Filezilla and PDF Creator)
  • printers maintenance for CRC (dedusting, greasing, cleaning drum)
  • FTP password change every year

SERVERS

Windows server

  • currently 15 CAL licenses (required 1 per WS) - alomst reaching the limit, pending on planning of growth and new server if we will extend the current CAL

WORKSTATIONS

  • recovery disk (images) for NX stations?
  • XP stations will not be upgraded despite that MS stopped support (not worth it)
  • make roaming profiles for:
    • user1
    • user2

OTHER HARDWARE

  • webcam - to test at least for users who collaborate with Jan van der Weide (Steven, Tiberiu, George)
  • beamer - for presentations (what screen to use?) - to be discussed

BACK UPS

  • make hardcopy projects up to 2009

USER RIGHTS

  • user rights - make structure (administrator / power user / normal user) now we have several people who log in as administrator - only NX people and Ovidiu have admin rights on their workstations
  • Ligia is logged in as administrator only for KP to appear as a male user in NX SH will discuss this with Tabo

SOFTWARE

  • anti virus
    • maximum 9 Windows Essential - done
    • other workstations with Avira - done
  • monitor for software use - to track the usage of applications (useful ifno for purchase) - work in progress

Zimbra

  • application manager - Bogdan

ERP

  • application manager - Bogdan
  • maintenance / updates

Navyk-I and Dokuwiki

  • application manager - Bogdan
  • maintenance / updates

AutoCAD

  • application manager - tbd

ShipConstructor

  • application manager - tbd
  • investigate how to restore db in case of hardware falure from remote backups (in comaboration with the designated App manager... Pending for Steven to designate someone)

Siemens NX

  • application manager - tbd
  • Document on Navyki how to install NX and how to customize it (in comaboration with Gicu)
  • Investigate how backups can be restord (In colaboration with NX users)

Other

  • indexes for 3D model library - to be done
    • idea is to add tags to file name (for example: supplier, article group, article code, visualization/engineering)
    • for:
      • Rhino
      • ShipConstructor
      • Siemens NXS
  • index for image library similar as for 3D model library - to be done

TELEPHONE

  • phone central for: - done research
    • transferring calls to 'internal headsets'
    • transferring calls to external phones (for example to my mobile phone)
    • 'internal headsets' to be able to make calls to landlines
    • registering missed calls
    • answering machine
    • Sabina to be able to see which 'internal headset' uses a landline
    • 'internal headset' to dial by clicking Zimbra phone number ?
  • we do not like another adress book next to Zimbra
  • when call is transferred to headset we need an acoustic signal too (in case your eyes are not at the monitor)

Skype

  • user settings
    • 'contacts only'
    • avatar: Navyk logo
    • gender
    • office phone '+40 336 802 145'
    • e-mail 'name@navyk.com' (how to make this visible for 'contacts only'? - SH)
    • e-mail 'info@navyk.com' (how to make this visible for 'contacts only'? - SH)
    • country 'Romania'
    • city 'Galati'
    • website 'http://www.navyk.com'
    • language 'English'

SECURITY

  • establish company wide policy and levels of user rights
    • ERP
    • Zimbra
      • smartphones, if you loose phone and it is not protected then a stranger can access Zimbra (unless Bogdan is notified about the compromised device)
    • FTP
      • change client passwords every year
    • Dokuwiki
    • more?
  • password manager

ALARM

  • activation - indicate with light visible on a camera (remote verification) - will investigate if it's possible
  • remote back ups - not possible automatically
  • server room temperature - blinking light visible on camera (remote verification) - work in progress
  • write procedure in Navyk-I, including maintenance / testing schedule (incl. smoketest) - add codes to user profiles? - to be done
  • add Yankee contact details to Zimbra - done
  • acoustic alarm > activated in 10 seconds after the alarm is tripped

OTHER

  • disposal of:
    • batteries
    • cartridges
    • stuff